Beware -- Potential Phone Scam
We have recently become aware of a phone scam targeting AAA members. The scam involves fraudulent parties randomly calling potential victims and identifying themselves as AAA. The caller states that they are attempting to renew the membership, but that the credit card on file did not work and they are seeking a valid credit card.
AAA has been informed that these types of phone scams target national brands with large memberships that have trusted reputations in an attempt to ‘phish’ for members. If you receive a suspicious call claiming to be AAA hang up and call your local office directly. AAA South Jersey’s office phone number is 856-783-4222.
AAA South Jersey uses an outside agency to make membership retention calls. The agency has taken the following steps to protect our members:
1 – The Caller ID reads “AAA Retention”
2 – They will give you your AAA membership number AND the year that you joined AAA.
3 – If you are suspicious, the agency will give you their 800 number (800-583-2545) so you can call back, or direct you to call AAA South Jersey’s main number, which is 856-783-4222.
We remind you to never give your credit card information over the phone unless you are sure the phone call is legitimate.
Protect Yourself Everyday
Review your credit card and bank statements carefully to make sure all charges are accurate.
If a credit card bill is late, call the customer service number immediately and verify your mailing address. A criminal may have diverted your mail to a new address.
Report billing errors and lost or stolen cards to your credit card issuer immediately.
Don't carry all of your credit cards with you at all times. Also, minimize the amount of personal information a criminal can steal by not carrying your birth certificate, passport, or other personal documents.
Protect your Social Security number. Unless you have a specific need for it, don’t carry your Social Security card or your medical insurance card, which commonly lists your Social Security number. If asked for your Social Security number, question why it is needed and inquire if another form of identification would be acceptable. Do not give it out to any person or company unless you are familiar with them and you have initiated your communication with them.
Sign new credit cards as soon as you receive them.
Keep track of all your ATM, credit card, debit card, and other receipts. Either store them in a safe place or destroy them before putting them in the trash.
Keep a list of your credit card account numbers and the companies' telephone numbers in a safe place so you can cancel them quickly and easily in case they are stolen or lost.
Shred pre-approved credit card offers, credit card receipts, copies of airline tickets, travel itineraries, and anything else that displays your credit card information before putting them in the trash.
Check your credit report for accuracy at least once a year.
What to Do if You’re the victim of Identify Theft
Call the fraud departments of the three major credit bureaus to get copies of your credit report and to have fraud flags and statements added to your report saying that all potential creditors should contact you to verify credit applications. The three credit bureaus and their phone numbers are Experian, (888) 397-3742; Equifax, (800) 685-1111; and Trans Union, (800) 916-8800.
Report the identity thief to local law-enforcement authorities, including the police, postal inspectors, and U.S. Secret Service.
Contact all banks and others where your name may have been used fraudulently, sending a copy of a police report or other documentation to show that you have been a victim of identity theft.
If those initial steps fail to protect you from the consequences of identity fraud, call a lawyer.